Head of O2 Small Business Division recommends IT outsourcing ...

An industry expert has recommended small and medium sized enterprises (SMEs) in the UK should outsource IT support to increase productivity.

Paul Lowton, head of O2?s Small Business Division, has set out his support for IT outsourcing for SMEs across the UK in an article for the Guardian.

Mr Lowton said with the demands upon SME owners increasing as margins tighten under poor economic conditions, it was important they realise their time is of significant worth and they should consider outsourcing IT support and HR to reduce their workloads.

However, the expert did sound a warning note, telling SME bosses they should make sure they share similar principles with the outsourcing firm they choose ? making sure they have a good reputation for completing work on time.

Mr Lowton also advised SMEs to try encouraging employees to bring in their own IT devices. Many workers feel more comfortable using their own devices and, as such, are more productive and happy than if they were forced to use a company provided computer.

Bring your own device (BYOD) policies also help encourage staff to complete unfinished jobs at home, although this must be balanced to ensure employees do not become burnt out after overworking on days off or after work.

When O2 launched its BYOD programme in December 2011 many employees were ?empowered? by the changes. Additionally, the telecommunications company reported it had saved money through the programme.

It is, however, important any devices employees bring in are protected by security measures such as passwords and firewalls to ensure data is not compromised.

Mr Lowton said: ?Flexible working practices will only become more prevalent as 2013 progresses as more employees use their own devices for work, so it?s worthwhile putting in place systems to help staff get better connected now.?

?Alongside bringing in specialist help, you will be well on your way towards recovering time to concentrate on what you do best: running your business.?

Source:http://www.ihotdesk.co.uk/article/801584550/Head-of-O2-Small-Business-Division-recommends-IT-outsourcing#axzz2TFykC0Wz

Source: http://www.theoutsourceblog.com/2013/05/head-of-o2-small-business-division-recommends-it-outsourcing/

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